Mike Monteiro:

When you lose someone to Alzheimer’s you lose them twice, and the first time tends to be the harder of the two. The person you know is gone, and you are left with a ghost. A ghost who has the same shape as your grandmother, and the same smile as your grandmother. And you love her, because she is your grandmother. But your grandmother has also left. The pain of being able to touch someone who is no longer there is unbearable. And when the second death comes, the death of body, there is almost a sense of relief, and along with that, of course, the shame of feeling it.

Alan Jacobs:

I believe we keep on re-diagnosing, and describing the same diagnosis in slightly different terms, because we don’t know what to do. Some people, of course, know what to do: they opt out. And that’s why we don’t hear from them: we remain in the places that they’ve opted out of. But I continue to believe that it’s possible to use the internet healthily, without unplugging altogether. I’m trying to practice that healthy use, and do so right here where my successes and failures can be seen and learned from. 
In any event, we should, I think, be alarmed that our condition was properly and thoroughly diagnosed by a series of important thinkers half-a-century ago — and yet our malady has only progressed.

Alan Jacobs:

As I reflected on these matters, it seemed to me that—whatever Graeber and Kropotkin may have thought to the contrary—anarchism may well be the ideal political philosophy for those of us who believe in original sin.

A NYT essay by Linda Kinstler. It reveals a special kind of fragility that makes talking about being a good person a professional obligation. Yet despite this, having a personal stance on what ethics means remains a dangerous position, especially if one's ethics are grounded in spirituality and traditional religion.

Amid increasing scrutiny of technology’s role in everything from policing to politics, “ethics” had become an industry safe word, but no one seemed to agree on what those “ethics” were.

James A. Reeves, on the shock of seeing society restarting:

Crypto, personal brands, and a life spent unwittingly training algorithms. Cyberhacked utilities, the mercenary jargon of self-care, and billionaires in outer space. My sense of slippage grows each day, but I know a cognitive leap is necessary if I hope to survive this century and not be left pining for some romanticized past.

“I am reminded, yet again, of Mary Magdalene’s vigil
at the mouth of Jesus’ tomb.”

There might come a time when I come to love Nick Cave’s teachings even more than his music.

Alan Jacobs, on the rise of Substack and platforms that foster independence from large institutions:

I envision a world in which the increased fragmentation of our media scene—fragmentation created by institutions that have lost their sense of purpose and individuals who have lost trust in those institutions—leads, over time, to the rise of new institutions that are built on stronger foundations. As everyone used to know, Ecclesiastes teaches that “To every thing there is a season, and a time to every purpose under the heaven…a time to break down, and a time to build up.” Yuval Levin says that now is that time to build up; but I wonder if, in the life of the mind at least, that time has not quite come. Perhaps the breaking of the old and decrepit institutions of art and culture has to proceed further before the renewal can, in earnest, begin. But I would be delighted if the Craig Mods and Ben Thompsons of the world, and maybe the Jordan Petersons and Joe Rogans as well, began to advertise for apprentices.

Elisabeth Nicula, ostensibly on archiving bird pics, but profoundly about ways of seeing and being in the world:

How would Frank have accounted for himself? It embarrasses me that I persist in calling this bird Frank when I have no way of knowing how he thought of himself; naming him at all is an imposition of domesticity, when I should be aiming for the opposite. But this is how I say this bird is someone to me, and important — that every bird is worthy of attention, of obsession, of friendship, of being known as an individual, by me and by many. Every lingering of insects, everything that is useful to non-humans, is important; everyone has equal status. And still, I want to be one of those feral individuals who make better choices for themselves and others. My impulse to contain drives and bothers me.

Florens Verschelde, on the design of calculator apps:

At the risk of beating a dead horse, I’ll argue that Soulver’s design is “skeumorphic” as well. It reproduces the experience of writing calculations on paper with a pencil, writing down a result, referencing that result later on, etc. (...)
Soulver’s design is superior not because it is less of an imitation, but because Zac [Cohan]’s choice of what to imitate was better.

Ostensibly an article about working with Jobs, and Apple's Keynote events. What caught my attention was this insight about Pixar's process:

Pixar would work tirelessly on the storyboards before any 3D graphics were ever created, essentially making the movie before making the movie. At scheduled times they would take those storyboards down to Disney for feedback. Disney was funding Toy Story, after all, and was also the gold standard in animation. So, the top brass at Disney would screen these story reels and give notes to Pixar. At that point, you would think that the Pixar team would bring the Disney notes back to their teeny company and implement the suggestions. But that was never ever the case.
What the notes told them was where the problems were in the narrative. John and his team had the confidence in their artistic vision. So they trusted that confidence in themselves to enact the fixes not just implement the Disney feedback.

They're receiving feedback from people whose advice, for some reason, they don't really respect. But instead of discarding the advice altogether, they're treating it as a signal that their intent – the effect they strive for – is not working.

Steven Sinofsky, on the Zero Defect policy that Microsoft attempted to institute in 1989:

Melissa [Birch] also connected some dots for me and explained that the way groups were rewarding people who ultimately contributed more bugs than code was in practice rewarding some men and penalizing some women on the team. Teams that were small had few women. There was no hiding that fact. Melissa’s view was that the women were routinely delivering the code they said they would, when they said they would, and at the same time getting feedback about the need to do more.

An evergreen issue that keeps being discovered anew, it would seem.

Soroush Khanlou, on how little programming time is spent on algorithmic logic, compared to making stuff operate together:

How much of your time at your job is actually spent on writing the logic, and how much of it is spent preparing an environment in order for that logic to run? I wouldn’t be surprised at all if I found out that 98% of my time was spent on context.

Anyone who has had to set up webpack would agree.

Incidentally – when I started working for a design org, I fully expected my most used apps to be Sketch, or a code editor. Instead, it turned out my workhorse tool was Keynote. Comps and code provide logic, but the context around this logic is what is sold to clients, in the form of stories and events.

(Now that I spend most of my time teaching and making learning happen, my most used app is the spreadsheet, or rather the database. Teaching is about managing individual consequences at scale.)

Tomas Chamorro-Premuzic (via Stowe Boyd), in an article that apparently got turned into a book, argues the main cause of bad leadership is our cultural inability to recognize good leaders, or identify the qualities of good leadership. Instead, we conflate being a charismatic blowhard for being competent at leading people and organizations. This has considerable gendered repercussions:

This is consistent with the finding that leaderless groups have a natural tendency to elect self-centered, overconfident and narcissistic individuals as leaders, and that these personality characteristics are not equally common in men and women.

In other words, what it takes to get the job is not just different from, but also the reverse of, what it takes to do the job well. As a result, too many incompetent people are promoted to management jobs, and promoted over more competent people.

Chamorro-Premuzic arguments are a good counterpoint to the lean in rhetoric (which could be caricatured as: “women should play the game to win”). Instead, we should set the game straight, reflect on what good leadership is, and where hierarchy is actually needed.

His strongest points come from his recognition of the elephant in the room: the wrong people are given the wrong incentives, and do all the wrong things in leadership and management positions. I'm less convinced by his idea that AI would erase bias in recruitment (“less convinced” is a way of saying I'm utterly persuaded that this effort is doomed from the start, ill inspired, borderline evil, and shows an abysmal lack of thought) – but then, he works for a temp work company that would stand to cut costs a lot if its software replaced its recruiters.

A powerful and true post by Stowe Boyd (via Sentiers):

We need a new work culture, one that is larger than company cultures, and one that is not the product of corporate mythologizing or the propaganda of internal communications. We need a deep work culture grounded in science and centered on the welfare — financial, psychological, and physical — of working people, not a shallow culture that glorifies bronze age charismatic leadership while downplaying the strength of emergent order that arises from the messiness of social self-governance.

I particularly like the idea of ditching the preconception that “work” is (only) solvable at the company level. The goal is that someday, private ownership and control of the places where work happen will appear unthinkable:

Just as we no longer allow companies to exploit child labor, or to do whatever they like with the land that they own — which led to pollution, overuse of resources leading to ecological decline, and the subsequent degrading of adjacent land, as well — just so we should not allow companies to be managed however the owners want, or whatever they can get away with.

I've spent quite a bit of time and energy on “employee experience” projects. Never have I heard a boss frame their thinking that way. Sure – people should be well. Sure – burn out and attrition are problems. But work is never thought as a science, and employee welfare is mostly solved by making complains go away. It's not something companies optimize for.

The whole thing is very quotable, and Boyd's body of work seems fascinating as well.

Robin Sloan, in the conclusion to the first installment of his “media lab” community, explores the minting of NFTs to register art ownership on a blockchain. He loses cash, learns a new API and has fun. Ultimately, what makes it work for him is not the technology but the acts of language that make this a shared reality for the participants:

Again, I’ll remind you — this is so so crucial — when you buy CryptoPunk #2890, you are NOT buying an image of a little blue dude, as depicted above. Rather, you’re buying an entry in a ledger that associates your identity — yours alone — with CryptoPunk #2890, an image of a little blue dude. That’s it. That’s the deal.

This is really 100% social; it’s about conjuring a dream of ownership, of value. The CryptoPunks were, and are, a magic spell; I mean that in a basically literal sense.

What I still don't get – or perhaps I'm being purposefully obtuse, this is still young, unevolved technology with many possible futures – is how building startups, incompatible "standards" and competing art marketplaces around this really is different from what we have now. Wasn't this supposed to be a "protocols not platforms" party? I cannot help but agree with Sloan here:

It feels like the digital utopians (I have been one; I might be still) learn this lesson over and over: that accursed “centralization” often coincides with accessibility, usability, innovation, good design — the list goes on

Sloan's was the singular piece that made me see fun, value and yes, magic, in this area. The blockchain is a tool for telling stories. Only, the people those stories are for need the maths, the formulas, the networks and, ironically, the hefty real world price to believe in them.

Maureen Swinger (via Alan Jacobs):

Perhaps it is isolation from humanity that breeds the sort of clinical coldness that suggests the removal of suffering by removing the one who suffers. Could the quest to eliminate others’ suffering be a disguised attempt to distance ourselves from pain, because we fear there is no way through it?

Panthea Lee:

Because I don’t have Olympic levels of empathy. I’ve just interviewed enough people that society deems broken or unsavoury to know that everyone has a story behind why they do what they do. I’ve just facilitated enough efforts around intractable problems to know that if we can’t level as humans first, we’ll never make it out the other side. And I’ve just lived enough life as a dismissible demographic to understand what people are capable of when they feel like no one cares about their existential pain.

(...)

Who does it benefit if we focus on race and not class? In many powerful media outlets (owned by obscenely wealthy white people), if a person votes Trump, that’s the only part of their identity that matters. In liberal media, profiles are superficially searching and hardly complex — the driving question is not “who are you?” but rather “how could you?” Many liberal outlets treat the Trump voter as aliens with views to ridicule, not humans with grievances to address

Julian Bleecker:

What Design Fiction does best is to effervesce more of what Roland Barthes called the ‘residue’ of the reality of the world. Good Design Fiction doesn’t hit you over the head with lots of didactic anchorage — exposition explaining technology, or why some techie-looking nozzle does this or does that — or overdone props like pump-action plasma rifles and over-wrought vehicles done up by self-indulgent production designers, or lots of CG lens flare. Good Design Fiction restrains itself and emphasizes a kind of relatable everyday-ness.

(...)

Has ML and AI and all of that become so effectively normalized as a component of the everyday software ‘stack’ that not having it as part of your ‘solution’ would be as weird as a company not having a website today? What is a world where all that stuff is hygiene - just routine to where you don’t think twice about using an AI to promote your wares, evaluate and interview prospects, and talk to the algorithmically represented personalities of deceased friends and family (as Caleb does in this episode)?