Microsoft’s products from the last decade have felt like elaborate rides. Much of the operation of the OS is done via a large collection of wizards, with users (not customers) clicking Next, Next, Next so Microsoft can do whatever it wants or tells you that it needs to do. (Watch how non-geeks use their Windows computers. It’s sad.) It’s really Microsoft’s computer, not yours — you’re just the consumer along for the ride. Excuse me, the experience.
